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The Work Number

• ID: the-work-number
• Category: specialty reporting — employment and income
• Jurisdictions: United States
• Review status: reviewed freeze guidance
• Last reviewed: 2026-08-17

Official sources

• Employee data freeze: https://employees.theworknumber.com/employee-data-freeze
• CFPB 2025 company list: https://files.consumerfinance.gov/f/documents/cfpb_consumer-reporting-companies_list_2025.pdf

Supported goals

• freeze — restrict release of The Work Number employment-data report when deletion is unavailable. This does not erase employment data or freeze Equifax credit files.

Channels and required capabilities

• Channel: official browser instructions and the current form/telephone/postal route
• Harness capabilities: browser and filesystem; telephone, signature, and sensitive entry are manual
• Destination: The Work Number employee data-freeze page

Minimum known fields

Use the live official form. The user directly provides identifiers, employer information, documents, signature, and recovery information.

Procedure

1. Explain that the freeze may delay or prevent legitimate employment/income verification for credit, housing, employment, or public benefits.
2. Confirm the user wants that consequence and check for imminent applications.
3. Preview the current official process and obtain approval.
4. The user completes and submits sensitive material; record only minimal evidence.

Manual checkpoints

• Phone or mail, signature, identifiers, documents, authentication, and final submission are user-handled.

Evidence and status interpretation

A confirmation establishes only The Work Number’s reported freeze status. It is not deletion and does not cover Equifax credit reporting.

Limitations

• Some legally permitted access may remain. Review current official terms.
• A user may need to lift the freeze for benefits, employment, lending, or housing verification.